Privacy Policy

Introduction

Counsel and Code, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website counselandcode.net (the "Site") or interact with us in connection with our services. Please read this policy carefully. By using our Site or services, you agree to the practices described in this policy.

If you have questions about this policy or our privacy practices, please contact us at privacy@counselandcode.net.

Information We Collect

Information You Provide Directly

We collect information you provide when you:

• Complete a contact form or inquiry form on our Site
• Schedule a consultation or appointment
• Opt in to email or SMS communications
• Communicate with us by email, telephone, or other means

This may include your name, email address, telephone number (including mobile number if you opt in to SMS), firm or organization name, firm size, the nature of your inquiry, and any other information you choose to provide.

Information Collected Automatically

When you visit our Site, we automatically collect certain technical information, including:

• Browser type and version
• IP address and general geographic location (city/region level)
• Pages visited and time spent on pages
• Referring URL (the page you visited before arriving at our Site)
• Device type and operating system
• Analytics data collected through standard web analytics tools

This information is collected through cookies and similar technologies. See our Cookie section below.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and providing the information or services you request
• Scheduling and conducting consultations and advisory engagements
• Sending service-related communications, including appointment confirmations and follow-up materials
• Sending email communications if you have opted in (see Email Communications section below)
• Sending text message communications if you have opted in (see SMS Communications section below)
• Improving our Site and services based on usage patterns and feedback
• Complying with applicable legal obligations
• Protecting the rights and safety of our business, users, and the public

We do not use your information for automated decision-making or profiling for purposes other than providing our services.

Email Communications

If you opt in to email communications, we may send you newsletters, service updates, event announcements, training program information, and other materials relevant to AI advisory for legal professionals. Each email will include an unsubscribe link. You may also opt out at any time by contacting us at privacy@counselandcode.net.

We comply with the CAN-SPAM Act and applicable email marketing laws. We will not send you marketing emails without your explicit prior consent.

SMS Communications & SMS Terms

Consent and Opt-In

We will only send you text messages (SMS/MMS) if you have provided your express prior written consent by checking the SMS opt-in checkbox on our contact form or by providing consent through another affirmative opt-in mechanism. Consent is never assumed, implied, or a condition of receiving our services.

Message Content

Messages from Counsel and Code, LLC may include: appointment reminders and confirmations, follow-up communications related to your inquiry or engagement, service updates and announcements, and training program and event information. Messages will always identify Counsel and Code, LLC as the sender.

Message Frequency

Message frequency varies based on the nature of your inquiry or engagement. We do not send bulk promotional SMS blasts. Most messages are transactional or directly responsive to your inquiry.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan. Counsel and Code, LLC is not responsible for any charges your carrier applies to text messages you receive.

How to Opt Out

You may opt out of SMS communications at any time by replying STOP to any text message from Counsel and Code, LLC. After we receive your STOP reply, we will send one final confirmation message and will not send additional text messages unless you subsequently opt back in.

How to Get Help

Reply HELP to any text message from Counsel and Code, LLC for assistance, or contact us directly at privacy@counselandcode.net or (817) 873-2422.

Supported Carriers

Our SMS program is available on all major U.S. wireless carriers. We are not liable for delayed or undelivered messages.

No Sharing of SMS Opt-In Data

We will not sell, share, or transfer your mobile phone number or SMS opt-in consent to third parties for their marketing purposes. Your mobile number will only be used to send you communications from Counsel and Code, LLC as described in this policy.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We use third-party service providers to operate our business, including scheduling tools, website hosting platforms, and email and communications platforms (examples include Google Workspace and Cloudflare; this list is illustrative and not exhaustive, as our technology stack may change over time). These providers may have access to your information solely to perform services on our behalf and are contractually obligated to protect it.
• Technology and Development Partners: In delivering services to our clients, we may engage trusted technology developers, implementation partners, or technical operations providers (collectively, "builders") where necessary to design, prototype, or support an agentic AI solution. Any such disclosure will be made with notice to the relevant client and will be conducted in accordance with the service agreement in effect between Counsel and Code, LLC and that client. All such partners are required to handle client information with appropriate confidentiality protections consistent with that agreement.
• Professional Advisors: We may share information with attorneys, accountants, or other professional advisors in connection with our legal and compliance obligations.
• Legal Requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights and safety of Counsel and Code, LLC or others.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction. We will notify you of any such change in accordance with applicable law.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve functionality, analyze usage, and provide a better user experience. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: Required for the Site to function properly (e.g., session management, security)
• Analytics cookies: Help us understand how visitors use our Site (e.g., Google Analytics or similar tools)
• Preference cookies: Remember your settings and preferences

You may control cookies through your browser settings. Disabling certain cookies may affect Site functionality. You may also exercise choices through our cookie consent banner when you first visit the Site.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of information transmitted to or from our Site.

We encourage you to use caution when transmitting sensitive information through any online platform.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we will securely delete or anonymize it.

SMS opt-in records and consent documentation are retained for a minimum of four years to comply with TCPA requirements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information (subject to legal retention requirements)
• The right to opt out of marketing communications (email or SMS) at any time
• The right to request a copy of your information in a portable format

To exercise any of these rights, contact us at privacy@counselandcode.net. We will respond to verified requests within 30 days.

California Residents: California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information (we do not sell personal information). To submit a CCPA request, contact us at the address above.

Third-Party Links

Our Site may contain links to third-party websites, including The AI Innovator (theaiinnovator.com). These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any third-party site you visit.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at privacy@counselandcode.net.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email or through a notice on our Site. Your continued use of the Site after the effective date constitutes acceptance of the updated policy.

No Legal Services Notice

Contact Us

For questions about this Privacy Policy, SMS Terms, or our privacy practices: